Not resolved
2 comments

I purchased a new in ground pool and concrete patio around the pool from Leisure Tech NY late last year. The work is beyond terrible. Their work is sloppy and truly looks like a 12 year old installed the job. My pool is a few inches lower on one side, the liner not attached correctly, my heater doesn't work after 10 months and the worst part is the patio is chipping, blotchy and completely uneven everywhere!

It gets worse. Eric Castaldo and Mike Martino the owners will not do anything about their sorry work. I called the for 3 months about 2-3 a week and they made promises to come out and fix the issue. When Eric finally called to say they were coming out he demanded the $300 pool opening fee before they would warranty any of the project and fix their mistakes.

I explained to Eric Castaldo that since they have not been responsive I didn't feel comfortable paying them $300 when my $30,000 project wasn't complete or even close to done correctly. He flipped like a light switch calling me names, asking me to come to their office so he can kick my ***. He also said "I'm Italian and you don't know who you're f****ing with". He's a sad excuse for a business man, and a sad excuse for a man in general.

Mike Martino is quiet on the other hand, but still won't do anything to remedy the poor install. And Mike even told me on the phone it was their fault and they did install my job incorrectly. Yet they wouldn't fix it.

Before you even consider this shady, fly by night company, read other reviews and you'll see they are similiar to mine. One review even said Eric was his neighbor and treated him the same way.

Don't be an *** like me and go with a company like this to save a few thousand. It's not worth it.

So my advice is BEWARE of LeisureTechNY.com AKA Leisure Tech NY in Hyde Park NY --> or wherever else they move to to avoid angry consumers.

Monetary Loss: $30000.

Had an Experience with Leisure Tech NY?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Plainview, New York, United States #1232863

The repair was fixed by Leisure Tech and the customer is happy.

Anonymous
#1073800

Well, this is what you get for being cheap, really! No one to blame here except yourself.

You May Also Like

Window World - Project not finished Window World "May 19th, I had 19 windows replaced. One was damaged and they broke my trim so they didn't finish the front window. Today, June 21st, it still isn't finished. I..." Read more Sherriff Goslin Roofing - Sherriff-Goslin Company, what the did to us was despicable. How the BBB can still rate them A+ is a scam! Sherriff Goslin Roofing "All views expressed in this review are our own and do not necessarily represent the Sherriff-Goslin Company's (noting the Mansfield, Ohio branch), the BBB's (noting the BBB serving Western Michigan)..." Read more Chuparosa Painting made a mess of my house Chuparosa Painting "I hired Chuparosa Painting for the exterior of my home based on several recommendations on Nextdoor.com. During the estimate, I asked George Stewart, one of the owners, who would be..." Read more Rebath - 8 months and still unfinished Rebath "I signed a contract with Re-Bath 8 months ago and I am still waiting for my project to be completed and the repairs done to the areas they damaged during..." Read more Nv Real Estate Academy - I received exactly what I was looking for! Nv Real Estate Academy "Sure NVREA is expensive. You get what you pay for. If you want a Mercedes you don't expect to get it for the price of a Ford. What you will..." Read more Southern Motion Furniture - Product RECL296-17/ETCH MOCH Southern Motion Furniture "Just wanted to let you know how disappointed I am in your product. I purchased a recliner from Levin Furniture in Mentor - over paid in my opinion for the..." Read more Walmart Savings Catcher Hacked Walmart "I have been entering my receipts from Walmart on Savings Catcher App, now the app has been hacked and some lowlife has redeemed all of the rewards dollars that I..." Read more Beware - Overstock.com is stealing customer's bitcoin Overstock "Unfortunately Overstock.com is doing bitcoin, and all cryptocurrencies they "accept", a huge disservice. I love bitcoin and all that it stands for. I also love how secure it is, however,..." Read more